1. About Our Brand
We specialize in ladies’ fashion accessories, focusing exclusively on bags and jewellery.
Our collections are designed to blend elegance, quality, and affordability, helping women express their style with confidence.
2. Product Categories
Jewellery
Our jewellery collection includes:
Earrings
Necklaces
Rings
Bracelets
Sets
Each piece is crafted with attention to detail and designed for everyday wear or special occasions.
Bags
Our bags collection includes:
Handbags
Tote Bags
Sling Bags
Shoulder Bags
Clutches
All bags are designed to balance fashion and functionality.
3. How to Shop
Browse through Jewellery or Bags categories
Select a product to view details, images, and price
Choose options (if applicable)
Add the product to your cart
Proceed to checkout
Complete payment securely
4. Account Management
Creating an account allows you to:
Track your orders
Save favorite items
Manage addresses
Receive exclusive offers
You can create an account using your email address and update your information anytime from your profile.
5. Orders & Payments
Order Confirmation
Once an order is placed, you will receive a confirmation email with order details.
Payment Methods
We accept:
Credit & Debit Cards
Online Payment Gateways
Cash on Delivery (where available)
All payments are encrypted and processed securely.
6. Shipping & Delivery
Orders are processed within 1–3 business days
Delivery timelines vary by location
Tracking details will be shared once your order is shipped
Shipping charges (if any) will be displayed at checkout.
7. Returns & Exchanges
We offer an easy return and exchange process:
Returns accepted within the specified return window
Products must be unused and in original packaging
Jewellery items may have limited return eligibility due to hygiene reasons
Please refer to our Returns Policy for full details.
8. Jewellery Care Guide
To keep your jewellery looking beautiful:
Avoid contact with water, perfumes, and chemicals
Store jewellery in a dry, soft pouch
Clean gently with a soft cloth after use
Proper care ensures long-lasting shine and durability.
9. Bag Care Guide
To maintain the quality of your bags:
Keep bags away from direct sunlight and moisture
Store stuffed to maintain shape
Clean with a soft, dry cloth
Avoid overloading to protect straps and handles
10. Gift Services
We offer gift-ready options including:
Elegant packaging
Gift notes
Special occasion collections
Perfect for birthdays, anniversaries, and celebrations.
11. Security & Privacy
Your privacy is important to us.
All personal data is protected
Secure payment gateways are used
We never share customer information with third parties
For details, please review our Privacy Policy.
12. Contact & Support
If you need help, we’re here for you.
Email: Info@shahjeess.com
Phone: +92 339 4006574
Support Hours: Monday – Saturday, 10 AM – 6 PM
